Manufacture Warranty
MAK Modern offers a non-transferable, 1 year warranty on most items valid for one year from the date of delivery. The limited warranty covers the stitching, and any structural defects detected under normal everyday use.
We provide a lifetime warranty on the frame of the sofa, ensuring long-term durability and support.
This warranty does not cover tears, pilling, and wrinkling of fabric or leather, fading, shrinking, excessive soiling, or any accidental damage. For marble tables, natural fissures present in the stone will not be considered a defect. Accidental damage is defined as any product damage not covered under the manufacturer's warranty. All shipping damage must be reported to MAK Modern within 72 hours of delivery.
For additional information on our extended furniture protection plan, please see CPS plan below.
Furniture Protection Plan
All furniture protection plans provide coverage for accidents like stains, cracks, and rips.
Furniture Care Made Simple
Our Furniture Protection Plan gives you complete peace of mind, protecting the furniture you love from everyday accidents and unexpected mishaps. Designed to keep your pieces looking beautiful and performing their best for years, our plan helps you avoid the stress and cost of repairs or replacements.
What you’re covered for:
Accidental spills and stains
Tears, scratches, and surface damage
Everyday wear and tear
Pet-related mishaps
Long-term protection for beauty and durability
FAQs
The CPS Accidental Furniture Warranty coverage begins on the end user’s date of purchase. For example, if the customer purchases a piece of furniture with a 5 year CPS plan, they will receive 5 total years from date of purchase. There is a 30 days claims hold to prevent DOAs or manufacturer defects, and CPS coverage will begin on day 31. Any claims that occur during that first 30 days would not be covered under this plan.
As long as your warranty has not expired, you can file as many claims as you like.
No, it does not. Your warranty continues until you have paid the maximum liability of your furniture (the original cost of the furniture.)
If we cannot repair your furniture, we will provide you with a check for the current market value of your furniture.
You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.
Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.
This plan covers any mattress; wood or hard surface furniture; and fabric, leather, and vinyl upholstery. This plan covers any accidental stains, and manufacturer flaws and defects, as well as accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and internal mechanisms and hardware.
After your claim is approved, we will send a local authorized service person to your house on a day that works for you.
Yes. The plan is valid globally.
This plan does not cover intentional damage, theft, vandalism, acts of God, or damages incurred before or during shipping. It does not cover vermin or insect infestation, mold, mildew, rot, or rust.
This plan covers any mattress; wood or hard surface furniture; and fabric, leather, and vinyl upholstery. This plan covers any accidental stains, and manufacturer flaws and defects, as well as accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and internal mechanisms and hardware.
Why Choose CPS
Extensive Coverage: Protection against spills, stains, scratches, tears, and pet damage.
Hassle-Free Claims Process: Simple claims process with fast, professional customer support.
Trusted Reputation: Years of experience delivering reliable service and protection.
Flexibility and Convenience: Transferable plans with flexible payments and easy cancellation.
Value-Added Benefits: Extra perks like maintenance services and exclusive member discounts.
Evaluate Your Needs: Choose coverage based on lifestyle, furniture type, environment.
Transferability and Cancellation: Ensure plan allows transfers and flexible cancellation options.
